Interactive manual
Yunity
Start here
Watch the video first
The video is the easiest way to install your product. Watch it through first — then use the step-by-step instructions below if you get stuck on anything.
Step by step
Install & set up
Got stuck on part of the video, or prefer written steps? Open each task in order and tick the steps as you go — your progress is saved on this device.
Troubleshooting
Fix a problem
Work through the quick checks first — most issues are solved without tools.
Watch
More videos
Need more help?
Pre-written support requests
Pick the closest match below — each message is pre-written with everything our support team needs to solve it fast. Copy it, fill in the blanks and send it via our contact page.
Still stuck?
Before contacting support, please collect:
- Order number and product model
- Photos of the product fitted to the door
- A short video of the issue
- An app screenshot where relevant